8. Key phrases. Match the sentence halves.(Cụm từ khoá. Nối các nửa câu sau.)Dealing with a complaint (Giải quyết phàn nàn)1. What’s wrong2. When did you3. Have you got4. Would you like5. We don’t give6. I can give you7. We can8. There’s nothinga. a refund?b. repair it.c. a credit note.d. the receipt.e. refunds.f. with it?g. I can do.h. buy...
Đọc tiếp
8. Key phrases. Match the sentence halves.
(Cụm từ khoá. Nối các nửa câu sau.)
Dealing with a complaint (Giải quyết phàn nàn)
1. What’s wrong 2. When did you 3. Have you got 4. Would you like 5. We don’t give 6. I can give you 7. We can 8. There’s nothing | a. a refund? b. repair it. c. a credit note. d. the receipt. e. refunds. f. with it? g. I can do. h. buy it? |
GIÚP MÌNH VỚI Ạ
1 - f What's wrong with it?
2 - h When did you buy it?
3 - d Have you got the receipt?
4 - a Would you like a refund?
5 - c We don't give a credit note.
6 - e I can give you refunds.
7 - b We can repair it.
8 - g There's nothing I can do