Part III. In the following passage, some numbered lines contain a word that shouldn’t be there. Tick (P) the sentences that are correct, underline and write the words that shouldn’t be there in the numbered space.
(5 points)
COMMUNICATION
Managers spend most of their time communicating-reading, and writing 0.… and……..
talking or listening - yet the evidence is that they do not always do this 00 …True…. …
as successfully. One reason that has been suggested for this is that, in the 1. ..........…...
past, communication was regarded as a natural process, not been taught 2. ..........……
in any formal sense. This theory has been changing, and with the concept 3. ..........……
of communication as an “art” now appears regularly in the management 4. ..........……
courses and seminars. Communication is probably only one of the least 5. ..........…….
appreciated aspects of management, and more and more organizations are 6. ..........….....
realizing that effective communication involves telling to staff why things 7. ..........…....
are happening. This not only helps day-to-day working but allows changes 8. ..........…....
to be introduced more smoothly, and sometimes leads to improvements for 9. ..........…....
being mentioned by staff. Both the morale and efficiency of an organization 10. ................
depend to a great extent on the abilities of its staff to communicate effectively.
