Problem 1: Hello. This is Mark Kelly. I just had a maintenance service for my car at your repair shop yesterday. And I took it back this morning. But the engine is not working properly again, and so does the brake. I feel really disappointed. What should I do now? Problem 2: Hi. This is Kate Wright. I have an appointment for health check with Dr. Clare at 10 a.m. tomorrow. But something urgent came up and I need to leave for a business trip to Sydney early tomorrow morning. Is it possible to rearrange my appointment? Problem 3: Hi. This is Jacob Duncan. I ordered a photocopier from your company last Sunday. Your staff told me it took four days to deliver. Five days has gone by since the order date, but I have not received it yet. Can you tell me how long I have to wait? Again, this is Jacob and my order number is 217P. Problem 4: Hi, this is White Young. I bought a hair dryer from your shop last Sunday, and I just made use of it this morning. But it made awful noise. Could you let me know what I should do Chọn 1 chủ đề và đưa ra giải pháp. Giúp mình vs ạ
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1. He began working for his construction company in 2004.
2. It is producing a plan for a new motorway at the moment.
3. He usually works in the road department.
4. No, he isn't.
Hello! My name is David. I work for a construction company. I started working for this company in 2004. We build roads, dams, bridges and things like that. At the moment my company is producing a plan for a new motorway. I usually work in the road department, but this month I am working in the department that builds bridges. So my whole working day is different just now. I normally spend a lot of time outdoors because I have to go to the construction sites. But with this new project I spend a lot of time in the workshop. Now I am testing a model of one of the new bridges. I enjoy it a lot because I have learned a lot of new things.
1. When did David begin working for his construction company?
....=> David began working for his construction company in 2004.
2. What is his company doing at the moment?
=> His company is producing a plan for a new motorway at the moment
3. Where does he usually work?
=> He usually works in the road department
4. Is he working in the road department this month?
=> No , he isn't
Đáp án C
Điều nào sau đây KHÔNG đúng về người dùng Facebook ở Anh?
A. 45% dân số đất nước này sử dụng Facebook.
B. Hơn 25 triệu người Anh sử dụng Facebook.
C. Thời gian người dùng ở Anh dành vào Facebook là cao nhất.
D. Trung bình, mỗi tháng người Anh dùng 6 tiếng dành vào Facebook.
Thông tin ở câu: “Over 25 million people in the Uk use Facebook. That’s 45% of population! And on average, each user spends over six hours a month on Facebook. Though not the highest this is a considerable number.” (Hơn 25 triệu người ở Anh sử dụng Facebook. Đó là 45% tổng dân số! Và trung bình, mỗi người dùng dành trên sáu giờ một tháng cho Facebook. Mặc dù không phải là cao nhất nhưng đấy là một con số đáng kể.) => Thời gian người dùng Facebook của người dung ở Anh không phải là cao nhất
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K ạ. Đưa giải pháp