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Problem 1: Hello. This is Mark Kelly. I just had a maintenance service for my car at your repair shop yesterday. And I took it back this morning. But the engine is not working properly again, and so does the brake. I feel really disappointed. What should I do now? Problem 2: Hi. This is Kate Wright. I have an appointment for health check with Dr. Clare at 10 a.m. tomorrow. But something urgent came up and I need to leave for a business trip to Sydney early tomorrow morning. Is it possible to...
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Problem 1: Hello. This is Mark Kelly. I just had a maintenance service for my car at your repair shop yesterday. And I took it back this morning. But the engine is not working properly again, and so does the brake. I feel really disappointed. What should I do now? Problem 2: Hi. This is Kate Wright. I have an appointment for health check with Dr. Clare at 10 a.m. tomorrow. But something urgent came up and I need to leave for a business trip to Sydney early tomorrow morning. Is it possible to rearrange my appointment? Problem 3: Hi. This is Jacob Duncan. I ordered a photocopier from your company last Sunday. Your staff told me it took four days to deliver. Five days has gone by since the order date, but I have not received it yet. Can you tell me how long I have to wait? Again, this is Jacob and my order number is 217P. Problem 4: Hi, this is White Young. I bought a hair dryer from your shop last Sunday, and I just made use of it this morning. But it made awful noise. Could you let me know what I should do Chọn 1 chủ đề và đưa ra giải pháp. Giúp mình vs ạ

2
12 tháng 8 2021

K ạ. Đưa giải pháp

Task 1: Here is a sample for you to consult. Please fill in the blank with the words given.convenient/ repair/ carry out/ replaced/ bought/ faithfully/ grateful/ guarantee/ found/ arrange/ appear/ assured.6/2 Hiller StreetWaston A.C.T12/22/2010 Dear Sir and Madam,Repair to washing machineOn December 2nd your maintenance man called at my home to  ............the washing machine, a Wystaswyt Aqualosh which I  .........from you on January 7th of this year and which is still......... under . When...
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Task 1: Here is a sample for you to consult. Please fill in the blank with the words given.

convenient/ repair/ carry out/ replaced/ bought/ faithfully/ grateful/ guarantee/ found/ arrange/ appear/ assured.

6/2 Hiller Street

Waston A.C.T

12/22/2010

 

Dear Sir and Madam,

Repair to washing machine

On December 2nd your maintenance man called at my home to  ............the washing machine, a Wystaswyt Aqualosh which I  .........from you on January 7th of this year and which is still......... under . When your man finished, he ............. me that the machine was now working.

The following day I tried to use the machine but  ............that it was still not working properly. Again, it flooded the kitchen, I know a little about these machine but the problems ..............to be that the rubber seal around the door needs to be .

I should be ............if you would [arrange]for a competent person to call and  ...............the necessary repairs. A convenient time for me would be Thursday or Friday morning, any time between 8 and 12.

Please telephone me immediately if these times are not ...............

Yours ,

Peter

1
24 tháng 7 2016

1.repair

2.bought

3.guarantee ( chỗ ... cần điền phải ở sau từ under)

4.assured

5.faithfully

6.found

7.grateful

8.arrange

9.carry out

10.convenient

 

Hello! My name is David. I work for a construction company. I started working for this company in 2004. We build roads, dams, bridges and things like that. At the moment my company is producing a plan for a new motorway. I usually work in the road department, but this month I am working in the department that builds bridges. So my whole working day is different just now. I normally spend a lot of time outdoors because I have to go to the construction sites. But with this new project I spend a...
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Hello! My name is David. I work for a construction company. I started working for this company in 2004. We build roads, dams, bridges and things like that. At the moment my company is producing a plan for a new motorway. I usually work in the road department, but this month I am working in the department that builds bridges. So my whole working day is different just now. I normally spend a lot of time outdoors because I have to go to the construction sites. But with this new project I spend a lot of time in the workshop. Now I am testing a model of one of the new bridges. I enjoy it a lot because I have learned a lot of new things.

1. When did David begin working for his construction company?
................................................................................................

2. What is his company doing at the moment?
...............................................................................................

3. Where does he usually work?
..............................................................................................

4. Is he working in the road department this month?
...............................................................................................

2
7 tháng 1 2020

1. He began working for his construction company in 2004.

2. It is producing a plan for a new motorway at the moment.

3. He usually works in the road department.

4. No, he isn't.

7 tháng 1 2020

Hello! My name is David. I work for a construction company. I started working for this company in 2004. We build roads, dams, bridges and things like that. At the moment my company is producing a plan for a new motorway. I usually work in the road department, but this month I am working in the department that builds bridges. So my whole working day is different just now. I normally spend a lot of time outdoors because I have to go to the construction sites. But with this new project I spend a lot of time in the workshop. Now I am testing a model of one of the new bridges. I enjoy it a lot because I have learned a lot of new things.

1. When did David begin working for his construction company?
....=> David began working for his construction company in 2004.

2. What is his company doing at the moment?
=> His company is producing a plan for a new motorway at the moment

3. Where does he usually work?
=> He usually works in the road department

4. Is he working in the road department this month?
=> No , he isn't

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questionsFacebook is a for-profit online social media and social networking service. The Facebook website was launched on February 4th, 2004 by Mark Zuckerberg, along with fellow Harvard College students and roommates. Since 2006, anyone age 13 and older has been allowed to become a registered user of Facebook though variations exist in minimum age requirement,...
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Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions

Facebook is a for-profit online social media and social networking service. The Facebook website was launched on February 4th, 2004 by Mark Zuckerberg, along with fellow Harvard College students and roommates. Since 2006, anyone age 13 and older has been allowed to become a registered user of Facebook though variations exist in minimum age requirement, depending on applicable local laws.

Over 25 million people in the Uk use Facebook. That’s 45% of population! And on average, each user spends over six hours a month on Facebook. Though not the highest this is a considerable number. Is Facebook is a dangerous obsession or just harmless fun? Seventeen-year-old Bethan has written on her blog about what it was like to stop using Facebook. I think I am a Facebook addict. I log on to Facebook everyday to chat to my friends real friends and loads of online friends. Sometimes I have ten conversations going at the same time. I upload photos and update my Facebook profile all the time. But recently I’ve started to feel worried if I am offline for more than a few hours. And then last week I forgot to meet a real friend because I was online! I’ve realised I could have a problem. So I’ve decided to give it up for a while.
I found it really hard. Facebook and my friends demanded to know why I had left. I spent the first few evenings wondering what everyone was chatting on Facebook. I even phoned a couple of friends to find out. The fourth night I wasn’t quite so bad. I actually concentrated on my homework better and I had more time to watch my TV programmes. And I spoke to my friends during the day at school. At the end of the first week, I reactivated my account, I think Facebook is fun and it’s useful for posting messages to friends and sharing photos. But I’ll try not to spend so much time on it in the future.

Which of the following is NOT true about Facebook users in UK?

A. 45% of the country’s population used Facebook

B. More than 25 millions of Brits use Facebook

C. The amount of time British users spent on Facebook is highest

D. Averagely, 6 hours per month are spent by British users

1
20 tháng 3 2017

Đáp án C

Điều nào sau đây KHÔNG đúng về người dùng Facebook ở Anh?

A. 45% dân số đất nước này sử dụng Facebook.

B. Hơn 25 triệu người Anh sử dụng Facebook.

C. Thời gian người dùng ở Anh dành vào Facebook là cao nhất.

D. Trung bình, mỗi tháng người Anh dùng 6 tiếng dành vào Facebook.

Thông tin ở câu: “Over 25 million people in the Uk use Facebook. That’s 45% of population! And on average, each user spends over six hours a month on Facebook. Though not the highest this is a considerable number.” (Hơn 25 triệu người ở Anh sử dụng Facebook. Đó là 45% tổng dân số! Và trung bình, mỗi người dùng dành trên sáu giờ một tháng cho Facebook. Mặc dù không phải là cao nhất nhưng đấy là một con số đáng kể.) => Thời gian người dùng Facebook của người dung ở Anh không phải là cao nhất 

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.   Facebook is a for-profit online social media and social networking service. The Facebook website was launched on February 4th, 2004 by Mark Zuckerberg, along with fellow Harvard College students and roommates. Since 2006, anyone age 13 and older has been allowed to become a registered user of Facebook though variations exist in minimum age requirement,...
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Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

   Facebook is a for-profit online social media and social networking service. The Facebook website was launched on February 4th, 2004 by Mark Zuckerberg, along with fellow Harvard College students and roommates. Since 2006, anyone age 13 and older has been allowed to become a registered user of Facebook though variations exist in minimum age requirement, depending on applicable local laws.

  Over 25 million people in the Uk use Facebook. That’s 45% of population! And on average, each user spends over six hours a month on Facebook. Though not the highest this is a considerable number. Is Facebook is a dangerous obsession or just harmless fun? Seventeen- year-old Bethan has written on her blog about what it was like to stop using Facebook.

   I think I am a Facebook addict. I log on to Facebook everyday to chat to my friends real friends and loads of online friends. Sometimes I have ten conversations going at the same time. I upload photos and update my Facebook profile all the time. But recently I’ve started to feel worried if I am offline for more than a few hours. And then last week I forgot to meet a real friend because I was online! I’ve realised I could have a problem. So I’ve decided to give it up for a while.

   I found it really hard. Facebook and my friends demanded to know why I had left. I spent the first few evenings wondering what everyone was chatting on Facebook. I even phoned a couple of friends to find out.

   The fourth night I wasn’t quite so bad. I actually concentrated on my homework better and I had more time to watch my TV programmes. And I spoke to my friends during the day at school. At the end of the first week, I reactivated my account, I think Facebook is fun and it’s useful for posting messages to friends and sharing photos. But I’ll try not to spend so much time on it in the future.

Question: Which of the following is NOT true about Facebook users in UK?

A. 45% of the country’s population used Facebook.

B. More than 25 millions of Brits use Facebook.

C. The amount of time British users spent on Facebook is highest.

D. Averagely, 6 hours per month are spent by British users.

2
14 tháng 1 2017

Đáp án C.

23 tháng 3 2021

đáp án C

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.   Facebook is a for-profit online social media and social networking service. The Facebook website was launched on February 4th, 2004 by Mark Zuckerberg, along with fellow Harvard College students and roommates. Since 2006, anyone age 13 and older has been allowed to become a registered user of Facebook though variations exist in minimum age requirement,...
Đọc tiếp

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

   Facebook is a for-profit online social media and social networking service. The Facebook website was launched on February 4th, 2004 by Mark Zuckerberg, along with fellow Harvard College students and roommates. Since 2006, anyone age 13 and older has been allowed to become a registered user of Facebook though variations exist in minimum age requirement, depending on applicable local laws.

  Over 25 million people in the Uk use Facebook. That’s 45% of population! And on average, each user spends over six hours a month on Facebook. Though not the highest this is a considerable number. Is Facebook is a dangerous obsession or just harmless fun? Seventeen- year-old Bethan has written on her blog about what it was like to stop using Facebook.

   I think I am a Facebook addict. I log on to Facebook everyday to chat to my friends real friends and loads of online friends. Sometimes I have ten conversations going at the same time. I upload photos and update my Facebook profile all the time. But recently I’ve started to feel worried if I am offline for more than a few hours. And then last week I forgot to meet a real friend because I was online! I’ve realised I could have a problem. So I’ve decided to give it up for a while.

   I found it really hard. Facebook and my friends demanded to know why I had left. I spent the first few evenings wondering what everyone was chatting on Facebook. I even phoned a couple of friends to find out.

   The fourth night I wasn’t quite so bad. I actually concentrated on my homework better and I had more time to watch my TV programmes. And I spoke to my friends during the day at school. At the end of the first week, I reactivated my account, I think Facebook is fun and it’s useful for posting messages to friends and sharing photos. But I’ll try not to spend so much time on it in the future.

Question: The word “applicable” in paragraph 1 is closest in meaning to_____.

A. different

B. unsuitable

C. relevant

D. opposite

1
29 tháng 7 2019

Đáp án C.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.Facebook is a for-profit online social media and social networking service. The Facebook website was launched on February 4th, 2004 by Mark Zuckerberg, along with fellow Harvard College students and roommates. Since 2006, anyone age 13 and older has been allowed to become a registered user of Facebook though variations exist in minimum age requirement,...
Đọc tiếp

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

Facebook is a for-profit online social media and social networking service. The Facebook website was launched on February 4th, 2004 by Mark Zuckerberg, along with fellow Harvard College students and roommates. Since 2006, anyone age 13 and older has been allowed to become a registered user of Facebook though variations exist in minimum age requirement, depending on applicable local laws.

Over 25 million people in the Uk use Facebook. That’s 45% of population! And on average, each user spends over six hours a month on Facebook. Though not the highest this is a considerable number. Is Facebook is a dangerous obsession or just harmless fun? Seventeen-year-old Bethan has written on her blog about what it was like to stop using Facebook. I think I am a Facebook addict. I log on to Facebook everyday to chat to my friends real friends and loads of online friends. Sometimes I have ten conversations going at the same time. I upload photos and update my Facebook profile all the time. But recently I’ve started to feel worried if I am offline for more than a few hours. And then last week I forgot to meet a real friend because I was online! I’ve realised I could have a problem. So I’ve decided to give it up for a while.
I found it really hard. Facebook and my friends demanded to know why I had left. I spent the first few evenings wondering what everyone was chatting on Facebook. I even phoned a couple of friends to find out. The fourth night I wasn’t quite so bad. I actually concentrated on my homework better and I had more time to watch my TV programmes. And I spoke to my friends during the day at school. At the end of the first week, I reactivated my account, I think Facebook is fun and it’s useful for posting messages to friends and sharing photos. But I’ll try not to spend so much time on it in the future.

The word “applicable” in paragraph 1 is closest in meaning to _________.

A. different

B. unsuitable

C. relevant

D. opposite

1
10 tháng 4 2019

Đáp án C

Từ “applicable” ở đoạn 1 gần nghĩa nhất với _________.

A. different (adj): khác nhau

B. unsuitable (adj): không thích hợp

C. relevant (adj): liên quan, thích hợp

D. opposite (adj): đối nhau

applicable ( adj) : xứng, thích hợp ≈ relevant (adj)

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word for each of the blanks from 35 to 44.WHY I DISLIKE COMPUTERSAlmost everyone says that computers are wonderful and that they are (35) ______ our lives for the better by making everything faster and more reliable, but I am not so sure that this is the (36) ________The other day I was standing in a large department store waiting to pay for a couple of films for my camera (37) _______ the...
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Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word for each of the blanks from 35 to 44.

WHY I DISLIKE COMPUTERS

Almost everyone says that computers are wonderful and that they are (35) ______ our lives for the better by making everything faster and more reliable, but I am not so sure that this is the (36) ________

The other day I was standing in a large department store waiting to pay for a couple of films for my camera (37) _______ the assistant announced that the computer which controlled the till (38) _______ working. I did not think this was a big problem and I (39)________ to find another counter, but of course, all the machines are part of the same system. So there we were: a shop full of customers, money at the ready, waiting to (40) _______ our purchases, but it was quite clear that none of the assistants knew what to do. They were not allowed to take our money and give to customers a written (41) ______,because the sales wouldn‟t then have been recorded on the computer system. In the end, (42) _______many other people, I left my shopping on the counter and walked out .Don't you think so that's ridiculous? It (43) ________ never have happened before computers, and that, for me, is the problem: we are beginning to depend on these machines so completely that we (44) _______ cannot manage without them anymore.

Điền vào ô 40

A. do 

B. make 

C. pay 

D. carry out

1
21 tháng 12 2018

Đáp án là B

Make a purchase= thanh toán hóa đơn mua hàng.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word for each of the blanks from 35 to 44.WHY I DISLIKE COMPUTERSAlmost everyone says that computers are wonderful and that they are (35) ______ our lives for the better by making everything faster and more reliable, but I am not so sure that this is the (36) ________The other day I was standing in a large department store waiting to pay for a couple of films for my camera (37) _______ the...
Đọc tiếp

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word for each of the blanks from 35 to 44.

WHY I DISLIKE COMPUTERS

Almost everyone says that computers are wonderful and that they are (35) ______ our lives for the better by making everything faster and more reliable, but I am not so sure that this is the (36) ________

The other day I was standing in a large department store waiting to pay for a couple of films for my camera (37) _______ the assistant announced that the computer which controlled the till (38) _______ working. I did not think this was a big problem and I (39)________ to find another counter, but of course, all the machines are part of the same system. So there we were: a shop full of customers, money at the ready, waiting to (40) _______ our purchases, but it was quite clear that none of the assistants knew what to do. They were not allowed to take our money and give to customers a written (41) ______,because the sales wouldn‟t then have been recorded on the computer system. In the end, (42) _______many other people, I left my shopping on the counter and walked out .Don't you think so that's ridiculous? It (43) ________ never have happened before computers, and that, for me, is the problem: we are beginning to depend on these machines so completely that we (44) _______ cannot manage without them anymore.

Điền vào ô 39

A. went out 

B. set out 

C. went off 

D. set off

1
9 tháng 8 2017

Đáp án là D

Set off= bắt đầu, set out= lên đường, go off= rời đi, go out= ra ngoài. Dịch: tôi không nghĩ đó là vấn đề lớn và tôi bắt đầu tìm quầy hàng khác.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word for each of the blanks from 35 to 44.WHY I DISLIKE COMPUTERSAlmost everyone says that computers are wonderful and that they are (35) ______ our lives for the better by making everything faster and more reliable, but I am not so sure that this is the (36) ________The other day I was standing in a large department store waiting to pay for a couple of films for my camera (37) _______ the...
Đọc tiếp

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word for each of the blanks from 35 to 44.

WHY I DISLIKE COMPUTERS

Almost everyone says that computers are wonderful and that they are (35) ______ our lives for the better by making everything faster and more reliable, but I am not so sure that this is the (36) ________

The other day I was standing in a large department store waiting to pay for a couple of films for my camera (37) _______ the assistant announced that the computer which controlled the till (38) _______ working. I did not think this was a big problem and I (39)________ to find another counter, but of course, all the machines are part of the same system. So there we were: a shop full of customers, money at the ready, waiting to (40) _______ our purchases, but it was quite clear that none of the assistants knew what to do. They were not allowed to take our money and give to customers a written (41) ______,because the sales wouldn‟t then have been recorded on the computer system. In the end, (42) _______many other people, I left my shopping on the counter and walked out .Don't you think so that's ridiculous? It (43) ________ never have happened before computers, and that, for me, is the problem: we are beginning to depend on these machines so completely that we (44) _______ cannot manage without them anymore.

Điền vào ô 37

A. but 

B. so 

C. when 

D. then

1
1 tháng 7 2018

Đáp án là C

Câu này kể lại các sự việc diễn ra kế tiếp nhau -> “when”. Dịch: khi tôi đang đứng xếp hàng đợi thanh toán thì người trợ lý thông báo…