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Dear Sir,
I have been using the services provided by Thanh Ba Post Office for years and I am in response to your call for customers to express their satisfaction or dissatisfaction towards the post office services. Like many other customers, I find your post office a well equipped and reliable address.
Firstly, I’m impressed by your spacious place for transaction, the seats are clean. Nine telephone boxes are always available so customers do not have to wait to make their call. More interestingly, I am satisfied with the price of the services. Although the packing area is large, it has no security guards and I sometimes feel insecure when leaving my motorbike there.
And the last point I would like to comment on is the opening hours of the post office. I think it would be better if the post office opens until 11 p.m so that customers can have more access to your services. I know that you and your staff have done so far for the developmem of the post office.
This letter is written in the hope that your post office will be a better place.
Yours faithfully,
Do Thanh Hai
Tham khảo nhé
Choose the word or phrase -a , b , c or d- that best completes the sentence or substitutes for the underlined word or phrase
1. You can subscribe to your favourite newspapers and magazines ............... the nearest post office
A. in B. on C. from D. at
2. He is very capable ........................ learning and understanding things
A. with B. of C. at D. about
3. Thanh Ba Post Office provides customers ...................... the Messenger Call Services
A. with B. for C. of D. to
4. The post office offers the ..................... Mail Service which is particularly fast
A. Secure B. Efficient C. Express D. Reliable
5. We are proud of our ................ staff , who are always friendly and efficient
A. well - done B. well - appointed C. well - behaved D. well - trained
Choose a, b, c, or d that best completes each unfinished sentence; substitutes the underlined part; or has a close meaning to the original one.
6. Mrs. Pike has just bought some kitchen ______ for her new house.
a. equip b. equipped c. equipment d. equipping
7. Thank you for phoning when I was ill. It was very ________ of you.
a. think b. thought c. thoughtful d. thoughtfully
8. Thanks to the progress of science and_____, human life has become better and better.
a. technology b. technological
c. technologically d. technician
9. I would like to send these letters __________ air mail.
a. in b. with c. by d. over
10. Could you please provide us _________ some more modern equipment?
a. for b. by c. in d. with
11. How far is your house away _______the city center?
a. in b. for c. at d. from
12. ________ fax transmission is commonly used in most offices.
a. A b. An c. The d. 0
13. That post office provides us with _________best services with well-trained staff.
a. the / a c. 0 / the c. a / the d. the / 0
14. He was a kind and courteous mailman.
a. polite b. strict c. unpleasant d. rude
15. Without more training or advanced technical skills, they'll lose their jobs.
a. out of date b. backward c. up to date d. old
16. There was a parking area to cater for the tourist trade,
a. thoughtful b. courteous c. possible d. spacious
17. Newspapers and magazines are often delivered early in the morning.
a. offered b. given c. provided d. distributed
18. Because the doctors and nurses acted properly and quickly, the baby was operated successfully.
a. cheaply b. promptly c. conveniently d. usefully
19. If you want to send a document and do not want to lose its original shape, our _______facsimile service will help you.
a. post b. express c. parcel d. fax
20. She had been assisted by a stranger ________her motor and drove her to safety.
a. who started b. whom starting
c. starting d. that will start I
21. With our senses, we perceive everything ___________
a. is around us b. that is around us
c. whom is around us d. whose is around us
22. The volunteers, _________ enthusiasm was obvious, finished the work quickly.
a. who b. whom c. whose d. that
23. The musicians __________yesterday have played together for many years.
a. to who we listened b. who we listened to
c. to that we listened d. to whom we listened
24. Many scientists have claimed that _________ like music are often good at mathematics.
a. children b. children who c. children whom d. whose children
25. The student ___________ had an impressive record.
a. the prize was awarded b. that the prize was awarded
c. to whom the prize was awarded d. who the prize was awarded
26. Those _______ have used our services for more than one year can enter the competition.
a. who b. whom c. which d. whose
27. I think it was your Dad ________
a. phoned b. phoning c. that phoned d. which phoned
28. That man is a newcomer in our company. Do you know him?
a. That man is a newcomer in our company. Do you know whom?
b. That man who is a newcomer in our company. Do you know him?
c. Do you know him that man is a newcomer in our company?
d. Do you know that man who is a newcomer in our company?
29. Yesterday I went to _________ I had never been to before.
a. Thanh Ba Post Office, that b. Thanh Ba Post Office where
c. Thanh Ba Post Office which d. Thanh Ba Post Office, which
30. She has two grown children, both of_________ live abroad.
a. who b. whom c. that d. whose
31. yesterday / I / go / Thanh Ba Post Office / send some money / my brother / the city
a. Yesterday I went to Thanh Ba Post Office where to send some money to my brother who was in the city.
b. Yesterday I went to Thanh Ba Post Office to send some money to my brother in the city.
c. yesterday when I went to Thanh Ba port Office sending some
money to my brother in the city.
d. Yesterday I went to Thanh Ba Post Office and sending some money to my brother in the city.
32. I/ arrive / 7 am / the post office / open
a. When I arrived at 7 am., the post office which had just been opened.
b. When I arrived at 7 am., the post office had just been opened.
c. I arrived at 7 am., when the post office had just been opened.
d. I arrived at 7 am., at the time the post office had just been opened.
33. the staff / help / me / send the money / very helpful and courteous.
a. the staff helped me to send me the money were very helpful and courteous.
b. the staff that helped me to send the to the money which were very helpful and courteous.
c. the staff whom helped me to send the money were very helpful and courteous.
d. the staff that helped me to send the to send the money were very helpful and courteous.
34. the service / good / only two hours later / my brother / phone / he had received the money
a. the service was so good that only two hours later my brother phoned me to say that he had received the money.
b. The service which was such a good that only two hours later my brother phoned me to tell that he had received the money.
c. the service was such good that only two hours later my brother phoned to tell he had received the money.
d. the service was so good that only two hours when my brother phoned to tell that he had received the money.
35. I / satisfied / the service / Thanh Ba post Office
a. I was satisfied with the service of Thanh Ba Post Office.
b. So that, I was satisfied with the service of Thanh Ba Post Office.
c. Nevertheless, I was satisfied with the service ofThanh Ba Post Office.
d. I was satisfied with the service of Which Thanh Ba Post Office.
#Yumi
The girl whose parents are working in a post office lives in our neighborhood